We are able to keep our prices low because we manufacture "to order". We don't keep a bunch of stock on the shelves. What that means for you is that you need to be 100% sure when you order for your customer that it is the right spec & works well in their application. We only accept returns for full credit or replacement if the product was manufactured in error or is defective in some way. If you have experienced this, please accept our apologies and email us at |